Terms & Conditions

Definition of terms

• “Website” means all online content on preciseghostwriting.com website pages.
• “Customer,” “You,” or “Yours” mean and refer to you and/or any other person submitting an order to preciseghostwriting.com on your behalf.
• “Company,” “We,” or “Our” mean and refer to Precise Ghostwriting / preciseghostwriting.com.
• “Product” means and refers to all services and products provided by preciseghostwriting.com to Customer in accordance with his/her Order.
• “Order” means an order via phone, form, or email made by Customer to purchase services or products provided by preciseghostwriting.com. Orders are confirmed by deposits or payments via approved payment methods.

Our services

By submitting your order and/or payment, you are engaging our services for your personal or business use only. Refunds, if applicable, will be provided in accordance with our stated policies. No warranties, whether expressed or implied, are offered regarding the services. It is your responsibility to carefully review these Terms and Conditions, including our refund policy, before proceeding with any order and/or payment on this website.

Refund policy

It is important that you read and fully understand the refund policy in order to have full knowledge of the privileges and limitations governed by Precise Ghostwriting.

We offer refunds only in special cases and specified conditions, detailed below.

Change of mind

• The customer is entitled to a 100% refund before our writers/editors start working on the project.
• If (for any reason) you change your mind and decide against continuing your project with us after placing your order, you can ask for a refund within the first hour of placing your order. A 40% processing fee will be charged in other cases.

Incompetent delivery

Once the work is delivered, customers are only entitled to claim a refund once they have exhausted all the options detailed below:

• If it does not comply with project requirements (as requested/documented by the customer). We are committed to providing our customers with satisfaction and offer revisions to ensure that the delivery is up to the mark. We assign, re-assign, and rewrite your work to ensure complete satisfaction.
• Reserve free pages for future use, of the same value, which you can avail at any time.
• If we are still not able to deliver what you asked for, a refund will be processed with mutual agreement on a set percentage (but only in cases where the delivery is completely off the mark).

Late delivery

We believe in on-time delivery. If, for any reason, we fail to deliver the asked service on time, after at least three attempts to contact us, your refund will be processed once it is established through documentary evidence that the late delivery was the company’s fault.

Refund time frame

• Refunds must be claimed within 120 days of delivery. Refunds claimed after the set time frame will not be entertained.
• All customers must note the deadline for claiming a refund at the time of placing an order.

Cases where refund will not be issued

• In case of late delivery due to minor technical errors such as grammatical issues, typing issues, word count, missing references, etc., refunds will be processed with mutual agreement and the company will only settle with a partial refund or discounts reserved for future purchases.
• The company will not be responsible for any delay from the client’s end.
• No refund will be issued on the basis of preference of writing style alone after agreed revisions have been completed.